Start with setting your objectives

Choosing the right time to send your email marketing messages is important, but it starts with understanding your objectives. Each type of email serves a different purpose, such as raising awareness, generating leads, nurturing customer relationships, or driving sales. Your goals will dictate the optimal timing for your emails. For instance, to boost awareness, sending emails early in the morning or during lunch breaks can be effective as people tend to check their emails during these times. Conversely, if you aim to drive sales, evenings or weekends might be better, aligning with times when people are more likely to shop online.

Before crafting your email content, it’s important to clarify what you hope to achieve from the campaign and what value your subscribers will receive. This clarity will guide your campaign strategy and messaging. Every email should offer something in return for your audience’s attention.

  1. If you want to drive purchases, consider offering exclusive deals, discounts, or limited-time offers.
  2. For brand awareness, create engaging content that sparks conversation.
  3. To strengthen relationships, provide informative and entertaining content.

Understanding that email marketing is a reciprocal exchange is key. Effective timing of your email campaigns is closely tied to your goals. Different objectives require different timing strategies.

For awareness campaigns, mornings or lunch breaks are ideal as people often check their emails during these times. Sales-focused emails might perform better in the evenings or on weekends when online shopping activity is higher. The goal is to match your email timing with your audience’s habits and the actions you want them to take.

Setting clear goals for your email campaigns is like planning a trip with a GPS. You always have define your campaign objectives, whether it’s boosting awareness, nurturing leads, or driving sales. With a clear goal, you can tailor your email timing to maximize engagement. For example, to increase engagement, you might send emails during peak activity times. For conversions, you might test sending emails during off-peak hours to stand out in less crowded inboxes. Aligning email timing with your goals enhances the effectiveness of your campaigns.

Optimizing the timing of your email marketing involves strategic data analysis, audience segmentation, and best practices. Use analytics tools to review past campaign performance, identifying patterns in open and click-through rates by time and day. Consider your target audience’s preferences and behaviors. Segment your email list based on location, time zone, and demographics to personalize send times. A/B testing is essential: experiment with different timings and measure the impact on engagement. Stay informed about industry trends and seasonal variations to adapt your email schedule accordingly.

Know your audience

Understanding your subscribers’ mindset and schedule is crucial for effective email marketing. For instance, if you’re targeting a B2B audience, it’s essential to consider their weekly routine. Monday mornings are often dedicated to catching up and planning the week ahead, making it a less ideal time for sending emails. On the other hand, Tuesdays and Wednesdays are prime for productivity, making them perfect for sending educational and tactical content. By Friday afternoon, most people are winding down, so it’s best to avoid sending important emails then.

Tailoring your email timing to match your audience’s typical schedule can significantly enhance engagement and effectiveness. Here are a few factors to consider:

  1. Newsletter frequency: whether you send daily or weekly newsletters can influence the best send times.
  2. Industry: different industries have different peak times. For instance, news may be best in the mornings, while entertainment might do better in the evenings.
  3. Demographics: the age and interests of your audience can greatly affect when they are most likely to engage with your emails.
  4. Time zones: consider where your audience is located to ensure your emails arrive at optimal times for them.
  5. Email testing results: use your data to find patterns in open and click-through rates.

Statistics show that most marketers prefer sending emails on Thursdays or Wednesdays.

To optimize send times, consider using Send Time Optimization (STO) tools. These tools analyze when each subscriber has previously engaged with your emails and adjust future send times accordingly. This ensures your emails are delivered when each individual subscriber is most likely to engage. However, STO may not be suitable for all campaigns, especially those with urgent timelines or multiple sends per day.

To better understand your audience, categorize them by age, marital status, income, occupation, and time zone. Identify common habits for each category, and use A/B testing to confirm or refine your assumptions. Regularly analyzing and segmenting your audience helps tailor your email timing to match their behaviors and preferences.

For instance, professionals might engage more during work hours, while consumers might be more responsive in the evenings or weekends. Aligning your email schedule with the daily rhythms of your subscribers maximizes engagement.

Frequency also matters. Allow your subscribers to adjust how often they receive emails. For example, you can offer options to receive emails weekly instead of daily or vice versa. This flexibility can help reduce unsubscribe rates and improve engagement.

In summary, by deeply understanding who your subscribers are and what their daily routines look like, you can tailor your email send times to their habits. This personalized approach ensures your emails resonate with your audience, driving better engagement and results.

Trigger Points & Automations

Recognizing the trigger points for sending emails can significantly enhance your engagement. Here are some examples of effective trigger points:

  1. A visitor who added items to their cart but did not complete the purchase.
  2. A recent purchaser within the last two weeks.
  3. New subscribers to your newsletter.
  4. Users who have clicked on your social media calls-to-action (CTAs).
  5. Visitors who downloaded an ebook or infographic from your site.
  6. Frequent visitors to your site.
  7. Regular readers of your blog.
  8. Email addresses collected at events and trade shows.
  9. Users who have clicked on your paid ads.

Considering time zones is also important if you have a global audience. Segment your list and schedule sends based on specific time zones, generally aiming for business hours.

Avoid sending too frequently, as this can lead to unsubscribes. Maintain a schedule that provides value without overwhelming your audience.

Avoid sending your emails exactly on the hour or half-hour mark, as this is when most emails are sent, and yours may get lost in the noise. Instead, try sending emails at off-peak times like 10:37 AM to help them stand out.

Testing and optimizing your email marketing strategy

Testing and optimizing your email marketing strategy is vital for maximizing engagement and effectiveness. By experimenting with various variables such as send days, times, and subject lines, and closely monitoring metrics like open and click-through rates, you can fine-tune your approach. This method moves you from making educated guesses to making informed, data-driven decisions that enhance your campaigns over time.

Engaging in regular A/B testing is essential. Experiment with different send times, frequencies, and subject lines to see what resonates best with your audience. Analyzing metrics helps you understand what drives opens, clicks, and conversions. Email marketing is a journey of continuous improvement, and refining your strategy ensures each campaign delivers optimal results.

The process of testing and optimizing should be a core component of your email marketing efforts. Conduct A/B tests on various elements such as the day of the week, time of day, frequency, and content of subject lines. Evaluate metrics like open rates, click-through rates, and conversions to spot patterns and trends. Use email marketing platforms with built-in testing features or third-party tools for comprehensive analysis. Iterate based on results to continually refine your approach.

Seasonality, holidays, and industry-specific events can also impact email performance, so consider these factors when scheduling tests. Regularly review and update your strategies to adapt to evolving audience behaviors and preferences. Share insights and findings with your team to foster collaboration and collective learning.

The answer to finding the best time to send emails is simple: you don’t know until you test and analyze the data. While many Customer Relationship Management (CRM) systems offer “optimal time to send” features, these often optimize for open rates rather than conversions. High open rates mean little if they don’t translate to sales.

The ideal time to send emails is during estimated times of high engagement. This varies based on your audience. First, determine when your customers are most likely to make purchases or open emails organically. Then, narrow down these times incrementally to find the optimal window that maximizes both open rates and revenue.